Shipping & Payments
Orders placed on Ofanto Italy will generally ship within 1-3 business days.
In case the product is only available for pre-orders, you will see a message near the Add to Cart button.
If your Country is not listed here contact us to get rates.
EUROPE
FREE Express Shipping for 50€+ orders to:
- ITALY
- FRANCE
- AUSTRIA
- GERMANY
- SPAIN (Continental)
- BELGIUM
- NETHERLANDS
- POLAND
- HUNGARY
- DANMARK
- CZECH REPUBLIC
- SLOVAKIA
- SLOVENIA
- PORTUGAL
- ROMANIA
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For other European Countries not listed about like Greece, Finland, Sweden, Croatia, Bulgaria, Malta, Luxembourg we offer Express Shipping service for €7.
RETURNS
We accept returns only on orders from customers in the European Union.
The return request should be made within 14 days from the day the merchandise is delivered. The merchandise must be returned in the exact condition in which it was shipped in order to receive a refund.
Check this page for more details and to request a return.
INTERNATIONAL ORDERS
International customers are able to order from our website but are liable for all import duties and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery. We don't accept returns for orders outside the European Union.
SALES TAX
All items shipped to addresses in Italy and EU will be charged 22% VAT.
PAYMENTS
Our store accepts payments in EURO (€) currency.
Our payments providers like Paypal, automatically convert EURO into USD, AUSD, GPB and other currencies depending on your Country of origin and using their own exchange rates.
The purchase balance is executed by
- PayPal
- Credit Card
-
Prepaid Card
- Klarna
The accepted cards are those belonging to Visa, Visa Electron, MasterCard, Postepay, American Express, etc. circuits.
Data on the credit card are directly put in the pages of Ofanto Italy Srls' bank partner and are sent to the bank servers in an encrypted format according to the SSL standard (Secure Socket Layer) at 256 bits, one of the most advanced and effective protection systems being currently available.
For a greater security, only the bank partner can access data of the card used for payment, while Ofanto Italy Srls’ has no possibility to know or store those data.
Each user ensures to be qualified to use the credit card or the PayPal account to pay the Order and that those means of payment allow the access to sufficient funds to cover all costs related to the purchase of products through the Ofanto.
